Solved Some players are lagging but not all

Hi,

I run a dedicated server with Rust on it and only Rust. My problem is that some players have very high pings regardless of which country they are from. For example: 2 players are from Finland, 1 has a ping of 30ms and 1 has a ping of 400ms. The server is hosted in Germany. I've tried disabling the firewall. Is there any chance this is something to do with Oxide?

Here are my specs:


Any help is appreciated,
Thank you.

 

Can confirm that I've had the same issue before.
When such an issue occurs, try pinging the respective players and report back.
If the ping is low when pinging said players then it might be an issue related to the server, if the ping is high then it might be an infrastructure related issue.

 

You can use F1 and then type 'status'. It will show you the ping of all the players. If they are all really high then its a network issue.

 

@sqroot How did you solve this issue? It's come back today after I wiped my server.


Thanks.

 

I didn't. I explained to people that something between them and the server is causing the lag and that it's pretty much impossible for me to troubleshoot issues in the net of their ISP or even in the server center the server is located in (which is pretty unlikely to be the cause of the issue, though).

 

Ah alright, thanks for your input on this anyway. I guess I'll be relying on the support ticket system then!

 

The problem has been solved. It was a problem with our DDoS protection filter being on 24/7. I contacted my host and he was able to contact Voxility about it. Just thought I'd update you.