Tickets

Gives players the opportunity to send a ticket to admins

Total Downloads: 4,059 - First Release: May 26, 2015 - Last Update: Oct 31, 2016

4.84/5, 25 likes
  1. Monty4G63

    Monty4G63 Scavenger

    Datafile? I'm still somewhat new to being a server owner so I'm not 100% sure what you mean.
     
  2. LaserHydra

    LaserHydra Grenade Master Plugin Developer

    .../oxide/data/Tickets.json
     
  3. Monty4G63

    Monty4G63 Scavenger

    I deleted the data file and reloaded the plugin and the commands seem to work now.


    Code (Text):
    (15:06:48) | Tickets was compiled successfully in 2199ms
    (15:06:48) | Unloaded plugin Tickets v3.1.1 by LaserHydra
    (15:06:48) | Loaded plugin Tickets v3.1.1 by LaserHydra
    (15:06:48) | Tickets has replaced the 'ticket' command previously registered by Tickets
    (15:07:16) | [Tickets] There are no tickets.
     
  4. maxaki

    maxaki Shack Builder

    Bug, can't see tickets in chat
    Gyazo - 21d121bdfae4b0229453a9a5750a4ec0.png

    Suggestion
    Make the user see the full ticket (/ticket view) when getting a response.
    Make it possible for the user to close the ticket
    Add a timer that reminds them about the ticket every X (i.e 10m) that the ticket is active

    Why?
    This will make our support a lot more intuitive and we'll know a ticket is opportune.
    Replying to a ticket will make sense instead having to private message because the user knows a ticket have been replied or isn't closed
    We don't use private messages on our server and we'll be able to communicate to our users instead of telling them to come Discord which diminish the ticket's functionality.
     
  5. inuques

    inuques Scavenger

    First of great plugin, easy to use! :)

    I have one question though, is it possible to set in a permission for the /ticket teleport part ? I would like my mods not being able to use it, but still answer the tickets ;)
     
  6. Tunnleram

    Tunnleram Wood Hoarder

    I love the mod. It's very helpful!

    One thing I'd love is to be able to work with tickets via the console.
     
  7. Blackmagic

    Blackmagic Naked Wanderer

    You can use it via the console
     
    Tunnleram likes this.
  8. Tunnleram

    Tunnleram Wood Hoarder

    Ty! I hadn't even tried it, duh lol