Some players are getting stuck on downloading characters?

Seems that some players are getting stuck while they are trying to load in. I can't tell if its because of the plugins, or because of the permissions.cfg. It seems to effect users under 'mod' and 'vip' but not owner or admin. Anyone have an idea why this might be happening? Thanks.

Code:

# guest {   # Unregistered users will use these permissions.
# nameFormat = '%name%'
# chatFormat = '%name% : %message%'
# guildFormat = '[00CC00][%guild%] %chatFormat%[-]'
# permissions {
# - 'rok.fairplay'
# }
# }
groups {
    default {
        default = 'True'
        nameFormat = '%name%'
        chatFormat = '[FFFF00]%name% [000000]: [FFFFFF]%message%'
        guildFormat = '[00CC00][%guild%] %chatFormat%[-]'
        permissions {
            - 'rok.chat.me'
            - 'rok.chat.guild'
            - 'rok.health.suicide'
            - 'rok.help.list'
            - 'rok.fairplay'
        }
        inherits = ''
    }
    vip {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[00FFFF]VIP[FFFFFF]] [FF6600]%name% [000000]: [00FFFF]%message%'
        guildFormat = '[00FFFF][%guild%] %chatFormat%[-]'
        permissions {
            - 'rok.chat.me'
            - 'rok.chat.guild'
            - 'rok.health.suicide'
            - 'rok.help.list'
        }
    }
    mod {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[FF6666]MOD[FFFFFF]] [66FF33]%name% [000000]: [FF6666]%message%'
        guildFormat = '[FF6666][%guild%] %chatFormat%[-]'
        permissions {
            - 'rok.chat.me'
            - 'rok.chat.guild'
            - 'rok.health.suicide'
            - 'rok.help.list'
        }
    }
    admin {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[FF0000]ADMIN[FFFFFF]] [6600CC]%name% [000000]: [FF0000]%message%'
        guildFormat = '[FF0000][%guild%] %chatFormat%[-]'
        permissions {
            - '*'
        }
    }
    owner {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[FF0066]OWNER[FFFFFF]] [FF0066]%name% [000000]: [00FF00]%message%'
        guildFormat = '[FF0066][%guild%] %chatFormat%[-]'
        permissions {
            - '*'
        }
    }
}
users {
    Lord King {
        groups {
            - 'owner'
        }
        permissions {
        }
    }
    Lord Nutz {
        groups {
            - 'vip'
        }
        permissions {
        }
    }
    Agnar Twolken {
        groups {
            - 'admin'
        }
        permissions {
        }
    }
     SirFry {
        groups {
            - 'mod'
        }
        permissions {
        }
    }
}
macros {
}###

 

It's probably not the cause but you know you need 'rok.fairplay' on the VIP and the Mod too right? It might help, who knows. Try it

 

What Medexi said. You either need to add the rok.fairplay or add inherit default to all of them.

 

Here, fixed it for ya. Like Medexi said, you were just missing a few commands.
Copy paste this into your permission conf and it will work.

Code:

# guest {   # Unregistered users will use these permissions.
# nameFormat = '%name%'
# chatFormat = '%name% : %message%'
# guildFormat = '[00CC00][%guild%] %chatFormat%[-]'
# permissions {
# - 'rok.fairplay'
# }
# }
groups {
    default {
        default = 'True'
        nameFormat = '%name%'
        chatFormat = '[FFFF00]%name% [000000]: [FFFFFF]%message%'
        guildFormat = '[00CC00][%guild%] %chatFormat%[-]'
        permissions {
            - 'rok.chat.me'
            - 'rok.chat.guild'
            - 'rok.health.suicide'
            - 'rok.help.list'
            - 'rok.fairplay'
        }
    }
    vip {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[00FFFF]VIP[FFFFFF]] [FF6600]%name% [000000]: [00FFFF]%message%'
        guildFormat = '[00FFFF][%guild%] %chatFormat%[-]'
        permissions {
            - 'rok.chat.me'
            - 'rok.chat.guild'
            - 'rok.health.suicide'
            - 'rok.help.list'
            - 'rok.fairplay'
        }
    }
    mod {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[FF6666]MOD[FFFFFF]] [66FF33]%name% [000000]: [FF6666]%message%'
        guildFormat = '[FF6666][%guild%] %chatFormat%[-]'
        permissions {
            - 'rok.chat.me'
            - 'rok.chat.guild'
            - 'rok.health.suicide'
            - 'rok.help.list'
            - 'rok.fairplay'
        }
    }
    admin {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[FF0000]ADMIN[FFFFFF]] [6600CC]%name% [000000]: [FF0000]%message%'
        guildFormat = '[FF0000][%guild%] %chatFormat%[-]'
        permissions {
            - '*'
        }
    }
    owner {
        nameFormat = '%name%'
        chatFormat = '[FFFFFF][[FF0066]OWNER[FFFFFF]] [FF0066]%name% [000000]: [00FF00]%message%'
        guildFormat = '[FF0066][%guild%] %chatFormat%[-]'
        permissions {
            - '*'
        }
    }
}  
macros {
}users {
    Lord King {
        groups {
            - 'owner'
        }
        permissions {
        }
    }
    Lord Nutz {
        groups {
            - 'vip'
        }
        permissions {
        }
    }
    Agnar Twolken {
        groups {
            - 'admin'
        }
        permissions {
        }
    }
     SirFry {
        groups {
            - 'mod'
        }
        permissions {
        }
    }
}
###